Question

Meeting planners must learn how to deal with all kinds of people. Suppose you are the meeting planner. At the meeting, there is one participant who monopolizes speakers with questions after each event. Other attendees feel frustrated and come to you to complain. How would you handle the situation?

Answer 1

Answer:

Encourage everyone to bring a pad and pen to write down their questions. Then you decide if you've got time to answer them after you've presented your plans or if you're going to review all the questions and schedule another meeting to answer them or answer them by email.

If you tell them from the very beginning that you understand their time is valuable and you don't want to waste any of it you are simultaneously reminding them that your time is valuable too, but also showing respect

Answer 2

Answer:

If you correctly handle a complaint during your event, you may gain a lifelong customer and turn a negative experience into a positive one.

Explanation:

• If you correctly handle a complaint during your event, you may gain a lifelong customer and turn a negative experience into a positive one.
• Bring a notebook and pen for everyone to write down their questions. Then you decide whether you have time to address them after you've presented your plans, or if you'll go through all of the questions and schedule another meeting or respond to them via email.
• If you tell them right away that you understand how valuable their time is and that you don't want to waste any of it, you're not only reminding them that your time is valuable as well, but you're also demonstrating respect.

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