mention five aspects of social skills
Answers
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Explanation:
Top 5 Social Skills
1. Empathy
Empathy is a very important skill. To interact well with others, you must be able to understand how they are feeling. Empathy is especially critical when dealing with clients who come to you with questions or problems. You need to express genuine concern for their issues, as well as helping to solve them.
2. Cooperation
Cooperation is especially important when you work on a team, where you will be required to partner with others to reach a common goal. However, even if you do not work on a team, cooperation is still necessary on those occasions when you are asked to work alongside colleagues to help achieve the goals of your organization.
3. Verbal and Written Communication
Verbal communication is the ability to express yourself using clear language that others can understand. You’ll need solid verbal communication skills whenever you speak to others in person or on the phone. Written communication comes into play whenever you write an email, text, letter, report, or presentation – here, appropriate grammar, spelling, and format are necessary.
4. Listening
Another important communication skill that helps you interact well with others is listening. You need to be able to listen carefully to what your employer tells you to do, to what your colleagues say in a meeting, and to what your employees ask of you. You must listen to clients’ concerns, and express to them that you have understood them. People respond well to others when they feel they are being heard.
5. Nonverbal Communication
While verbal communication is an important skill, so is nonverbal communication. Through your body language, eye contact, and facial expressions, you can express that you are an empathetic person who carefully listens to others.
Answer:
- respect
- relationship management
- empathy
- active listening
- effective communication