mention the main legal measures taken by indian government in favoir of consumers in1986
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consumer protection (COPRA)
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e rationale behind the enactment of COPRA 1986 was to set up a separate department of consumer affairs in Central and State governments and it has enabled us as consumers to have the right to represent in a consumer court.
(b)No,COPRA is not free from drawbacks. The consumer redressal process is becoming cumbersome, expensive and time consuming.
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