Question

mention two merits of personal communication​

Answer 1

It helps to build trust and increases participation

• It is the facilitation of communication between individuals. Different communication channels such as e-mails, messages, and mobile phone facilities enable individuals to communicate with their peers in a personal manner.

• The merits include -

1. Communication that is clear and concise develops trust in others. Others can trust you to make the best judgments for everyone in the group because of your ability to listen carefully and welcome diverse points of view.
2. It increases participation as people become more involved with the work as a whole when they feel more secure and understand what they need to achieve.