Question

merit and demerit about consumer awareness right..

Answer 1

Advantages of RTI:

Empowerment of the common man: The entire range of common man in the nation has been empowered by such an initiative in which they have got the full rights to be informed about anything that affects their life directly or indirectly and the responsible bodies have to answer them positively.
Easy mode of spreading information rightfully: The RTI has incubated a very concrete and easy mode of spreading information of all kind in all form where apt information will be received by only the person concerned and this will in turn result in easy accessibility to information on one hand and time conservation of all.
Protection of Information: Since, the selected people with selected queries will be entertained and informed rightfully and aptly, so this will lead to protection of information thereby protecting everyone from being wrongly or inappropriately informed or misinformed.
Corruption will decrease gradually: If a person being asks for information on certain products and services and the answer has to be delivered by a competent and responsible authority then the chances of corruption will certainly minimize. People will not have to bother about being cheated or victims of frauds and scams.
Now, if we talk about the disadvantages or drawbacks of RTI there are some major issues associated with it. They are:

Unnecessary chaos all over: There is a big drawback that sustains in our nation, and that is a fact that in this immensely populated nation and that is the habit to create unnecessary disturbance and chaos over a newly incorporated plan just to create nuisance. Cases have been filed against fetching wrong information and asking for abrupt information from different officials at various levels and this creates nothing but an overall chaos.
An extra burden to the Authorities: Since the authorized persons are already having loads of works and tasks to be delivered at their end and after this new act passed they have additional burden to be done and delivered.
Multiple Public Information Officers (PIO): The government has appointed multiple PIO’s. This results in running of citizens from office to office in search of correct PIO who can yield correct information.
People’s accessibility is hectic and time consuming: There are many offices of PIO where the access of common man is very prolonged and it becomes very hectic to carry out the process. The subsystems created beneath the system is basically problematic.