"Messages which are likely to evoke a pleasant
response from the recipient, known as"
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Messages which are likely to evoke a pleasant response from the recipient are known as feedback.
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Feedback is a message or a note that a recipient provides to the business owner or to a person after purchase.
- It is used for quality purposes so that the experience of the recipient can be measured.
- It usually is positive and is not usually negative it helps to improve the overall system
- Feedback forms are usually distributed usually digitally and in some cases on paper.
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