Mike is the sales manager of a electronic store. An angry customer called him to complain about a home security system that she had recently brought from his store. She told him it did not work properly because the alarm went off when she was in the house. Initially she demanded a refund but when Mike aplogized
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Mike is the sales manager of a electronic store. An angry customer called him to complain about a home security system that she had recently brought from his store. She told him it did not work properly because the alarm went off when she was in the house. Initially she demanded a refund but when Mike aplogized he was drewen out by the servant
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