Question

Mr. Ashok visited a shop to buy a pair of shoes for Rs. 700. The salesaman forced him to buy

a pair of bigger size of ordinary company by claiming this size would be suitable to him. After

reaching home, he discovered that shoes are still too big for him. He complained about the shoes

to the shopkeeper. It was denied by the shopkeeper to replace the shoes despite availability of

stock. (5)

In the above case:

a) Which right of the consumer is violated?

b) Comment on the right which has been violated.

c) Where can Mr. Ashok file his complaint?​

Answer 1

Answer:

Mr. Ashok visited a shop to buy a pair of shoes for Rs. 700. The salesaman forced him to buy

a pair of bigger size of ordinary company by claiming this size would be suitable to him. After

reaching home, he discovered that shoes are still too big for him. He complained about the shoes

to the shopkeeper. It was denied by the shopkeeper to replace the shoes despite availability of

stock. (5)

In the above case:

a) Which right of the consumer is violated?

b) Comment on the right which has been violated.

c) Where can Mr. Ashok file his complaint?