Mr. Parag visited a shop to buy a pair of shoes of ₹900, The salesman forced him to buy a pair of
bigger size shoes of non-branded company, claiming this was size would be suitable to him. After
reaching home, he discovered that shoes are too big for him. He complained about the shoes to the
shopkeeper. He was denied by the shopkeeper to replace the shoes despite of availability of stock
In the above case:
a. Which right has been violated?
b. Do Mr. Parag have right to complain?
c. Where can Mr. Parag file his complain?
Answers
Answered by
35
Answer:
b. yes, Mr. Parag definitely have the right to complain
Answered by
3
Right to Choose
Explanation:
A) The Right which have been Violated in the above given Case study is RIGHT TO CHOOSE
This right states that a customer is entitled to be assured of the satisfactory quality In an affordable price range. It is also considers right to basic good and service under it.
B) Yes, Mr. Parag have a complete right to Complaint for this type of case because one of his consumer rights have been violated above.
C) District Consumer Disputes Redressal Forum this is the place where Mr. Parag can file the complaint as all the complaints upto Rs.20,000 comes under the District Forum.
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