Mr. Raj visited a shop to buy a pair of shoes of Rs.500. The salesman forced him to buy a pair of bigger size of ordinary company calming this size would be suitable to him. After reaching home, he discovered that shoes are too big for him. He complained about the shoes to the shopkeeper. It was denied by the shopkeeper to replace the shoes despite of availability of stock. In the above case : - ( a ) Which right has been violated ? ( b ) Do Mr. Raj have right to complain ? ( c ) Where can Mr. Raj file his complaint ?
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Mr. Ashok visited a shop to buy a pair of shoes for RS. 700. The salesman forced him to buy a pair of bigger size shoes of the ordinary company by claiming this size would be suitable for him. After reaching home, he discovered that shoes are still too big for him. He complained about the shoes to the shopkeeper. It was denied by the shopkeeper to replace the shoes despite the availability of stock.
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