Mr. X purchased a laptop for rupees 1.5 lakhs from ABC Electronics and found that its keypad is defective. He has the cash memo of laptop. Despite many complaints, the defect was not rectified. In the context of above case: (a) Where can he file his complaint and within what period? (b) What other options are available to him if he is not satisfied with the above referred body? (c) What remedies are available to him if court is satisfied with the genuineness of the complaint?
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