Question

My Life at TopFlight
It’s 8:00a.m. Monday morning and Manchester Airport is closed due to fog. As a result, three TopFlight flights are unable to land at the airport. In the terminal, over 300 TopFlight passengers are becoming increasingly anxious - many have appointments to keep. We are then advised that Air Traffic Control has diverted the incoming aircraft to Leeds airport. So...three aircraft in Leeds and their corresponding passengers in Manchester. And my job? To sort it out!
Obviously, the kind of scenario is unusual - but it can happen. As airport manager for northern England, I am responsible for overseeing all the TopFlight ground operations at both Manchester and Leeds airports. Essentially, this means that I look after all TopFlight activities at the airport, up until the point the aircraft takes off. This includes all aspects of passenger services (check-in, sales desks, departures, and arrivals), as well as behind-the-scenes operations such as baggage handling.
My time is divided between both airports, but as there are far more TopFlights to and from Manchester than Leeds (23 per day compared to five), the larger proportion of my time is spent at Manchester.
At both airports, we work in close partnership with our handling agents, and a crucial part of my role is overseeing their practice to ensure that TopFlight passengers receive the very best service as they proceed through the airport and on to their flight. I organise regular training sessions and group activities with all our service staff.
Much of my job is about building strong relationships and partnerships, and I liaise closely with other airport managers to ensure that the interests of TopFlight are properly represented. TopFlight already has an established presence at Manchester (we are the third largest airline there), but it lies with me to see that our profile remains high with the authorities so that TopFlight continues to receive a good service.
Obviously, safety is top of the agenda, and I am responsible for ensuring that we comply with all the standards and regulations set down by the relevant government bodies.
As a scheduled airline operating high-frequency, short-haul flights, another critical measure of our performance is the punctuality of our flights. As so many factors within the airport environment can affect punctuality, I continually monitor every aspect of our operation at both airports so that I can quickly identify areas of weakness and put measures in place to rectify these. Airports are complex environments and so, for everything to run smoothly, it’s very important that everyone works as a team. Excellent communication skills are therefore essential. At times it can also be a stressful place, and so the ability to remain calm and maintain a sense of humour is also crucial. One of the things I really enjoy about my job is interacting with a wide variety of people - from passengers to airport senior management.
I keep fully up to date with what’s going on at the airline by travelling down to the TopFlight offices at London Stansted airport regularly to meet with colleagues - including my counterparts from other TopFlight airports. We all share ideas and experiences so that we can continually improve the way in which we work. It’s also my opportunity to give feedback about what’s happening at my airports.
To succeed in this role, you need to be adaptable and flexible, as no two days are ever the same and you have to deal with everything. It’s not a job for people who like to meticulously plan out every minute of their day! But I really enjoy the pace and variety - and I can honestly say it’s never boring.

Write a summary of the responsibilities and tasks of an airport manager, according to the given passage.
You must use continuous writing and use your own words as much as possible.
Your summary should not be more than 120 words.
Up to 10 marks are available for the content of your answer and up to 5 marks for the quality of your writing.

Answer 1

A rainy day brings delightful weather with a cool breeze and rain showers. It is welcomed mostly by people of all age group including kids, adults and older people. It is substantial uplift our bad mood quickly and gives us relief from sear heat and humid climate.

Rainy day can also offer a fun break to students as most of the schools declare holiday due to heavy rain to avoid the chances of accidents. It plays an essential role for farmers as it helps them in the growth and nourishment of crops. Rainy day is also a blessing for trees, plants, birds and animals.