Name and exlain the purpose of lawt that protects citizens against poor service delivery
Answers
Answer:
The Consumer Protection Act
Explanation:
The Consumer Protection Act, implemented in 1986, gives easy and fast compensation to consumer grievances. It safeguards and encourages consumers to speak against insufficiency and flaws in goods and services. If traders and manufacturers practice any foul trade, this act protects their rights as a consumer. The main motivation of this forum is to bestow aid to both the parties and eliminate long lawsuits.
This Protection Act covers all goods and services of all public, private, or cooperative sectors, except those exempted by the central government. The act provides a platform for a consumer where they can file their complaint and the forum takes action against the concerned supplier and compensation is granted to the consumer for the hassle he/she has encountered.