Question

name one step in controlling process

Answer 1

Controlling is the last and fifth managerial function of the management. It refers to compare the actual performance with standard set.

Its process includes following steps.

* setting standards.

* measure actual performance

* compare actual performance with standard set.

* analysis deviations

* take accurate action

Answer 2

One step in controlling process can be named as $\textbf{reflex action }$.

This follows as given in attachment!