name some business dimensions of ecommerce????
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Business Dimensions
- Content (what is consumed?): Product information, price and use details, etc.; Digital products, such as e-books, e-saver accounts, movies, software.
- Experience (how is it packaged?). ...
- Platform (how is it delivered?). ...
- E-information. ...
- E-communication. ...
- E-workflow. ...
- E-commerce. ...
- E-procurement.
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Answer:
They are the Market, Efficiency, and Quality dimensions, which represent what companies perceive as business aspects where they can derive benefits by adopting e-commerce.
Their five dimensions of service quality are: reliability, responsiveness, tangibles, assurance and empathy.
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