Name the following:- Online access to government sevices
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Answer:
Estonians can register a new company online without leaving their desks. Brazilians can file their taxes online. Muscovites and Porteños - citizens of Buenos Aires - participate in municipal government decisions and interact with city administrators through mobile apps. In a not-too-distant future, every interaction with a government could be online. The time and cost savings for citizens and governments would be huge. But in reality, only those who are connected to the internet can benefit. Many aren’t. Half the world is unconnected.
For governments, this divide could hamper their well-intended digital-transformation efforts. It is hard to justify spending tax-payer money on initiatives that benefit only part of the population - or even worse, only those at the top of the pyramid who can afford 24/7 connectivity.
Pre-paid mobile is the most popular way to connect to the internet, accounting for more than 75% of mobile users in Africa, Asia and Latin America. But when users run out of pre-paid credits, they cannot access digital government services on their phones.
This often happens, and has dramatic effects. For example, in Brazil, eight out of every 10 pre-paid mobile users run out of credits before planned, and effectively become unconnected citizens, unable to access any digital service, including e-government.