name the three things which bring customers to you
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Important things for excellent customer service
Successful customer service increase a customer's loyalty. Collect lot more information about your customers to understand them. Customers want to feel supported and satisfied. Always apologize when you make mistakes and don't argue with the customers.
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Emotion is the most important thing in the customer experience because customers are making (emotional) decisions to do business with you, not do business with you, refer you, and leave you.
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