Question

name two features of marketing

Answer 1

Answer:

Some of the most important features

of marketing are as follows:

1)Customer focus 2) Customers satisfaction

Explanation:

1) Customer Focus : The marketing function of a business is customer centred ..It makes an attempt to study the customer needs ,and goods are produced accordingly. The business existence depends on human needs. In a competitive market ,the goods that are best suited to the customer are the ones that are well accepted. Hence,every activity of a business is customer oriented .

2)Customers satisfaction: A expects some services or benefits from the product for which payment is made .If this benefit is more than the amount paid, then the customer is satisfied. Customers satisfaction can be enhanced by providing value added services ,which includes providing additional facilities at little or no extra cost.