No.1 Add the following integers on the number line.
a. 8 and (-4)
b. (-5) and 9
c. 6 and (-6)
d. (-2) and (-3)
e. (-3) and (-3)
f. (-10) and 7
g. (-2), 3, and (-1)
h. (-3), (-4), and (-1)
Answers
Answer:
T enabled Services (ITeS), also called web enabled services or remote services or Tele-working, covers the entire gamut of operations which exploit information technology for improving efficiency of an organization. These services provide a wide range of career options that include opportunities in call Centre, medical transcription, medical billing and coding, back office operations, revenue claims processing, legal databases, content development, payrolls, logistics management, GIS (Geographical Information System), HR services, web services etc.[1]
Information Technology that enables the business by improving the quality of service is IT enabled services. The most important aspect is the Value addition of IT enabled service. The value addition could be in the form of - Customer relationship management, improved database, improved look and feel, etc. The outcome of an IT enabled service is in the two forms:
Direct Improved Service
Indirect Benefits.[2]
Whereas direct benefits can be realized immediately, indirect benefits can accrue over a period of time, and can be harnessed very effectively, if planned well upfront.
Information Technology Enabled Services (ITeS)
source: IT Info
Information Technology Enabled Services (ITeS) Processes and Services[3]
ITeS provide a range of IT-intensive processes and services, which includes business process outsourcing (BPO) and knowledge process outsourcing (KPO), provided from a distant location and delivered over telecom networks. ITeS focus on verticals such as content management, finance and accounts, research and analytics segment. ITeS includes:
Customer Interaction services -including call center facilities with adequate telecom infrastructure, trained consultants, access to requisite databases, Internet and other online information infrastructure to provide information and support to customers
Back office operations -data entry, data conversion including finance and accounting and HR services.
Transcription/Translation services
Content development/animation/engineering/design and GIS
Other services including remote education, data search, market research, network consultancy and management
The favoured application areas are areas where there is huge amount of data that needs to be processed and utilised for delivering the results, or the data is the outcome of the service. In all cases, without use օf IT the task would otherwise be unmanageable. Some of the most important areas where IT enabled services can be deployed are:
Telemarketing
Helpdesk
Customer Support Centres
Data Ware House
Transcription Centres
GIS Mapping for Transport tracking
Electronic Distribution.
Opportunities and Challenges of Information Technology Enabled Services (ITES)[4]
The changing economic and business conditions, rapid technological innovation, proliferation of the internet and globalization are creating an increasingly competitive environment. The role of technology has evolved from supporting corporations to transforming them. Global companies are increasingly turning to offshore technology service providers in order to meet their need for high quality and cost competitive technology solutions. As such a company can encounter a wide variety of risks and challenges in their endeavor to create and maintain a seamless, successful, sustainable and scalable business. Some of the challenges faced include:
Ability to create and maintain a truly world class proven global delivery model which would allow your organization to provide services to customers on a best shore basis. This would require round the clock execution capabilities across multiple time zones, access to a large pool of highly skilled technology professionals and a knowledge management system to reuse solutions where appropriate
Develop and expand a strong, comprehensive, best in class end to end solutions and service offerings in order help your clients gain market differentiation or competitive advantage and thus capture a greater share of your client’s technology budgets
Ability to scale when the opportunity arises. This would require constant investment in infrastructure and rapidly recruit, train and deploy new professionals
Manage revenue and expenses during economic downturn, enhance your organization’s capacity to withstand pricing pressures, commoditization of services and decreased utilization rates
Manage exchange rate volatility and counter party risk in treasury operations
Expand your client list across business verticals to reduce over dependency and risk of losing substantial market share
Maintain superior and sophisticated project management methodology in line with global quality standards and ensure timely, consistent and accurate execution to achieve highest client satisfaction
Ensuring successful integration of inorganic growth opportunities that your organization may undertake from time to time across geographies