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Answer:
1.Communication skills are an important element of hospitality industry. Understanding of performance expectations are keys to the achievement of tourist satisfaction. ... In the tourism industry supply and demand side must communicate perfectly in order to ensure quality and needed performance standards
2.Time management is the process of planning and exercising conscious control of the time spent on specific activities to work smarter than harder. It is a juggling act of various things that help you increase efficiency and strike a better work-life balance.
Improving your time management at work allows you to enhance your performance and achieve your desired goals with less effort and more effective strategies. However, failing to manage time or poor time management skills at work can result in:
● Missed deadlines and appointments
●Procrastination and lack of focus
●Lack of professionalism
●Inefficient workflow and low work quality
●Unwanted stress
●Poor professional reputation
●Strained workplace relationships
●Financial penalties
●Work and life imbalance
Answer:
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