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3. Name the records maintained for LeftLuggage?
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Answers
Explanation:
The term ‘Left Luggage’ refers to luggage left by a guest who checks out of the hotel but wishes to take his luggage later. The left luggage room has racks along the wall where the luggage is deposited. The procedure for handling left luggage is:
The Bell Captain confirms whether the guest has settled his hotel bill with the front office cashier.
The Bell Captain inspects the baggage and brings to the notice of the guest a pre-existing damage (if any). He enters the description of the baggage on the Baggage Tag and strings it to the baggage. The sticker has a number with a counter foil with the same number.
The Bell Captain enters these details in the Left Luggage Register. He mentions any pre-damage comments in the remarks column. He also mentions the expected date of delivery in the register.
He tears off the counterfoil of the Baggage Tag and hands it over to the guest.
He instructs a Bell Boy to deposit the baggage in the left luggage room.