Question

Objective of self awareness to effective communication

Answer 1

In the 20-plus years I have spent studying and working on different kinds of conflicts across the world, I have come to the conclusion that at the core of conflict there is a breakdown in communication and the parties’ inability to understand each other. A conflict is often a dialogue of the deaf.

There is no conflict transformation, no resolution, unless there is a change in the dynamic of communication. Unless there is such a shift, parties are not able to bond, to reframe their problems, and to explore possible solutions. Problem solving starts with setting the conditions that enable effective communication. Listening deeply to the parties in conflict can create such conditions.