on
write an
essay of the
problems of spocific listening
10
Answers
Answer:
1. Stop Talking
2. Prepare Yourself to Listen
3. Put the Speaker at Ease
4. Remove Distractions
5. Empathise
6. Be Patient
7. Avoid Personal Prejudice
8. Listen to the Tone
9. Listen for Ideas – Not Just Words
10. Wait and Watch for Non-Verbal Communication
The art of listening when practiced properly, leads to the improvement of a person’s ability to communicate effectively in everyday life. Firstly we must explore the concepts of human communication and what role listening plays in it. There are also different levels and modes of listening that can be applied in different situations. Listening also plays an important part in allowing an individual to perform tasks in a business environment. Not only is proper listening important for the listener but it is an integral part of the “aizuchi” process (enhances the speaker’s role in communication). Also, understanding and overcoming the barriers to listening is essential in facilitating highly effective communication skills.
What is human communication and where does listening fit into this process? Human communication can be defined as “The process by which meanings are exchanged between people through the use of a common set of symbols (i.e. usually language).” (Adair, 2003). This is precisely what takes place when humans decide to communicate with one another. In an effort to relay information, exchange ideas or thoughts, voice an opinion or even to fulfill a need, the sender initiates communication by encoding a message and sending it via a channel to the receiver. However, for the sender to be successful in transmitting the message, the receiver must be listening. The receiver may have heard the message but did not necessarily listen to it. Hearing is the aural reception of the words and sounds we have heard. Listening however, requires concentration so one can process and give meaning to what has been heard. Listening allows the receiver to understand and interpret the message that has been received.