one of the choices below is not workplace communication medium
Answers
Answer:
Explanation:
Segment 1 – What is communication?
1) How many ways are there to communicate?
a. 1
b. 2
c. 3
d. 4
e. 5
2) What is Verbal Communication?
a. Talking to someone
b. When someone is talking and someone else is listening
c. When more than one person is talking
d. Using verbal noises to show you are listening like “uh huh”
e. All the above
3) If someone has a trouble speaking, for example had a stroke, what should you do?
a. Guess what they are trying to say
b. Give them paper so they can write it down
c. Teach them sign language
d. Allow them time to answer
e. Use other forms of communication
4) If you are speaking with someone who has a hearing impairment, what should you do?
a. Make sure you face them when you are talking
b. You should not be speaking to them, this is disrespectful as they cannot hear you
c. Give them paper and pen and write to each other
d. You should learn sign language to communicate with them
e. Just mouth the words as it is easier for them to read your lips
5) What is communication without words?
a. There is no communication without words
b. Non-verbal communication
c. Telepathy
d. Sign language
e. Gestures
6) Which of the following is NOT a form of non-verbal communication?
a. Body language
b. Tone of voice
c. Written communication
d. Facial expressions
e. Telepathy
7) What are the two parts to communication?
a. There only needs to be one part, when someone says something
b. When someone says something, and the other person has understood
c. When someone says something, and the other person has replied
d. When someone says something while using non-verbal communication
e. There is four parts to communication
8) What needs to be complete for there to have been effective communication?
a. The persons sentence
b. The documentation
c. Both the sending and receiving of the message
d. The task that was asked of the person
e. An agreement
9) Scenario: You ask a co-worker if they can help you with a client, they cross their arms and
roll their eyes but do not say anything. Have they communicated?
a. No, at this stage it is one-way communication
b. No, when they answer you they will have communicated back, completing two-way
communication
c. No, but they are being rude
d. Yes, they have used non-verbal communication
e. Sort of, you won’t really know until they answer though
10) Why are there rules about how to communicate?
a. There are no rules about how to communicate
b. Your workplace is just making sure it has full control over you
c. It is to make sure everyone understands each other
d. Your workplace is obliged to have a policy because of OSH
e. Some people are not very good at communicating