Question

one of your friend purchased a car bur found many defects in it the dealer is neither replacing it not taking it back and return the money explain to him the judicial system set up under the consumer protection act 1986 so that your friend can seek legal remedy.


Plz write for 3 marks

Answer 1

The Consumer Protection Act, 1986 (CPA) is an Act that provides for effective protection of interests of consumers and as such makes provision for the establishment of consumer councils and other authorities that help in settlement of consumer disputes and matters connected therewith.

The CPA seeks to protect the interests of individual consumers by prescribing specific remedies to make good the loss or damage caused to consumers as a result of unfair trade practices.