Question

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Answer 1

Answer:

46, The Orchard,

Bhuvaneswar,

Orrisa.

18th May, 2020.

To The Manager,

The Cell Phone Shop,

Bhuvaneswar,

Orrisa.

Subject : Complaint about the poor performance of a cell phone bought from your shop and the the discourtesy of the staff.

Respected Sir/Ma'am,

I am the customer of your shop living in the same city. Your shop is well known in this locality.

I bought a cell phone 2 weeks ago. When I started using it, after 4 days, it broke down. I returned it to your shop for repair ment and it started working perfectly. But, yesterday it broke again. I went back to your shop to get it back repaired but I found one assistant of your staff behaving impatiently and with discourtesy. He even refused to repair the cell phone.

I want you to take necessary actions required on your staff and also in the performance of your cell phones. I hope you will understand me and take actions required.

Thanking you,

Yours sincerely,

XYZ.

Answer 2

LETTER WRITING

501, Sholokbahar,

CTG, Bangladesh.

Date : 19th May, 2020

189, Sholokbahar,

CTG, Bangladesh.

Respected Sir,

I am a regular customer in your shop. I bought a cell phone from your shop just a few days ago. Your shop is very renowned in our locality. But the cell phone didn't work at least 1 day since I brought it. It broke down that day suddenly.

You took that simply and repaired that cell phone & the phone worked better for a few days. But yesterday it broke down again. When I went to your shop, your assistant shopkeeper took it very badly & misbehaved with me. I didn't think I would get such behaviour just to repair a phone. He told me that it's not his duty to repair that phone & showed discourtesy to me.

I think you should consider my matter & take necessary actions against that assistant & repair my phone.

Thank you.

Yours respectfully,

Sakib.