ou are customer support manager of a mobile phone manufacturing company. A particular customer who had bought a mobile phone is facing problems and wants a replacement. However, replacing the phone is difficult for you. You need to persuade him to take the phone to the nearest service centre to get it repaired Draft a message to the customer (letter or email).
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ou are customer support manager of a mobile phone manufacturing company. A particular customer who had bought a mobile phone is facing problems and wants a replacement. However, replacing the phone is difficult for you. You need to persuade him to take the phone to the nearest service centre to get it repaired Draft a message to the customer (letter or email).
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