P Question 7:
If a manager leads a team to exceed their monthly goal of new clients, which type of performance results have they attained?
O quantity
O quality and workmanship
O cost and budget control
O customer satisfaction
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Answer:
Customer satisfaction
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The correct answer is OPTION 1: Quantity.
- Performance indicators can be used by businesses to identify both performance gaps and positives.
- Quantity, quality, and craftsmanship, as well as cost and budget control and customer satisfaction, are all critical performance factors.
- In this case, the firm's revenue was increased by expanding the number of clients.
- Quality and workmanship influence labor costs and product value.
- Cost and budget control is the management of capital to keep within predetermined limits.
- Customer satisfaction is a measure of how satisfied customers are with their interactions with businesses.
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