Question

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Q.1 Anurag has just been transferred to Delhi from Kanpur. To reach his new office, he is a
to take the Delhi Metro, a very popular mode of public transport. He is pleasantly surprise
happy with his experience of orderly queues, clean and well-maintained stations, helpful and
staff, regular announcements, signages, easy to follow directions, visual markers, tactile
even special facilities for the differently abled commuters, among other things.
a) Identify and explain the features of verbal and non-verbal types of communication invol
Anurag's commuting experience. (15)
b) What does it tell you about the corporate culture of Delhi Metro? Elaborate. (10)​

Answer 1

I think Anurag has his own car

He can travel in his car.....

......