Business Studies, asked by Jennifer0108, 1 month ago

Personal factors of service failures?

Answers

Answered by anuradhakumari10
0

Explanation:

  • Factor 1. Not being available right here and right now.
  • Factor 2. Low quality of customer service team training.
  • Factor 3. Lack of personal touch.
  • Factor 4. No “3 R” rule.
  • Factor 5. You take loyal customers for granted.

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