Question

please answer this if you give the answer now I mark as brainlist
but the answer should be correct ​

Answer 1

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123, T.T. Nagar

Bhopal

26, January 20XX

The Manager

Shiv Ram & Sons Mumbai

Subject: Complaint about a defective mobile phone

Dear Sir

On 1 January 20XX, I bought an LG Nexus 5 from your showroom. I am disappointed as it stopped working after 5 d ays of purchase. I would like the problem to be resolved between us. However, if we are unable to resolve the matter I will move the consumer court.

Looking forward to hearing from you.

Yours sincerely

Khushi

Answer 2

Answer:

Razia Fathima

123

TT Nagar

Bhopal

Date: 01.05.2018

To,

The Manager

KMR Mobile Phones

East End

Mumbai

Dear Sir/Ma'am,

Subject: Complaint Regarding My New Mobile Phone

I am Razia Fathima and I had bought a Samsung Galaxy J3 from your store last month. Though it worked fine for a few weeks, it started to develop serious faults afterwards. My bill number is KMR23454 and the date of purchase is 29 March 2018.

The major problem with the handset now is that it does not have any display. Even after switching on the phone, there is nothing but a black screen. Further, the phone can not be charged, and no red light is shown after plugging in. Even when the phone did have display, we were unable to use it properly because the touch screen did not work properly.

We have heard a lot about your company and bought a phone from their trusting your services. Please provide us with a replacement or free service for the same.

Thank You

Yours Sincerely

Razia

Explanation:

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