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Faced with fear, uncertainty, and doubt – FUD, usually used as a destabilising marketing tactic, but very real today – Delhiites have found surprising ways to turn a bad situation into a blessing. Contrary to the city’s get-up-and-go attitude that seeks noise and distraction, the lockdown has helped residents find solace in quiet spaces within homes.
Work days that begin at 9 a.m. can sometimes extend for 13 hours, because Mr. Sarup tackles calls and does meetings from both the East and the West. While his job profile hasn’t changed, he feels there seems to be more work and employees are putting in more hours. “It’s probably because in office we were able to solve things faster – the EQ is higher when you’re face to face.” He leaves unarticulated the fact that people could be nervous about losing a job, hence are looking for ways to express the indispensability of their roles.