plz give me answer of 2nd que plz .
what rea the two most important finding that sharma has identified about consumer behaviour .
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Sharma identifies trends for example people prefer divider a sales when the stop women take a lot longer to sort the men and except in few cases brand loyalty is not always a strong what were finding is that is in the some categories people are going to the stores and making up their mind right there in you can see people coming in going between plants and picking up the products based upon price or other attributes the software is keeping an eye on the shop was giving business scientific Lake leg up in the rat race of figuring out how to best serve their customers and keep them coming back
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