. Pre Covid 19, you were running a successful business as a retailer employing six
persons. After Covid-19, you are facing the problem of lack of labour supply as four
of your workers have moved back to their home towns and new workers are also not
available because of labour shortage in general. You are familiar with the concept of
downsizing and use of information technology in running the business. How are you
going to use them in turning the challenges being faced into opportunity of
technology based business?
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