Prepare a brief note on telephone etiquette with special reference to the use of language.
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Explanation:
Telephone Etiquette
Be Prepared.
Answer Professionally.
Putting A Caller On Hold. The #1 pet-peeve of callers is The Hold. ...
Control The Conversation. Keep the caller on track. ...
Take Accurate Messages.
Avoid Mouth Noises. Refrain from the following activities while talking with a caller: ...
Give The Caller Your Undivided Attention. ...
Be Sincere.
Answered by
1
Answer:
Telephone Etiquette
Be Prepared.
Answer Professionally.
Putting A Caller On Hold. The #1 pet-peeve of callers is The Hold. ...
Control The Conversation. Keep the caller on track. ...
Take Accurate Messages.
Avoid Mouth Noises. Refrain from the following activities while talking with a caller: ...
Give The Caller Your Undivided Attention. ...
Be Sincere.
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