priorities in life during covid 19
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Taking a people-first approach is paramount in Covid-19 crisis management, according to Kanvic Consulting executives Deepak Sharma and Gehan Wanduragala. The duo outline five priorities that businesses should have as the lockdown in India persists.
Sharma is Director of Strategy and Wanduragala is a Principal at Kanvic Consulting, a Gurgaon-based management consultancy that specialises in advising business leaders on strategy, marketing and transformation, among others. Their advice for life under the lockdown is to shed previous operation frameworks and adapt rapidly.
As several businesses are implementing business continuity plans, Sharma and Wanduragala have a set of guidelines that can be followed in this process. Before making any decisions, the advisors recommend the establishment of a special Covid-19 task force of sorts, equipped with the mandate to make quick decisions and the ability to communicate seamlessly.
“In a far-reaching and fast-moving crisis such as this, businesses cannot wait for perfect information to act,” write the pair. The task force should have clearly allocated roles, with different individuals assigned to key functions, all informed by a set of predetermined central principles.”
“This decentralised decision making will allow your people to respond more quickly and appropriately to their local context.”
Five priorities
Once the task force is in place, there are five priorities to inform their actions.
The first priority is to ensure the wellbeing of people. Individuals are under stress about a variety of factors under current circumstances, ranging from the health of their families to the stability of their jobs and financial situation. Acknowledging the fact that businesses have little clarity about their own position at the moment, Sharma and Wanduragala urge companies to help their employees with as much support and reassurance as possible. Such a proactive stance will build trust and goodwill among the workforce.
The second priority is communication. Investing in tools and systems to secure reliable communication channels with employees is crucial both for supporting them and for ensuring business continuity. Transparency is also key. “During meetings leaders at every level should follow a simple formula of telling your people what you know, what you don't know, and what you now know that you didn't know before,” write the experts.
Answer:
Five priorities
Once the task force is in place, there are five priorities to inform their actions.
The first priority is to ensure the wellbeing of people. Individuals are under stress about a variety of factors under current circumstances, ranging from the health of their families to the stability of their jobs and financial situation. Acknowledging the fact that businesses have little clarity about their own position at the moment, Sharma and Wanduragala urge companies to help their employees with as much support and reassurance as possible. Such a proactive stance will build trust and goodwill among the workforce.
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