Question

Providing additional feature without clear understanding of the business need - what is this category of waste?

Answer 1

This type of waste can be categorized under the head ‘extra processing’.

When we put in unwanted additions and features in our product without understanding customers needs, it is called as processing waste.

Example – you manufacture an android smartphone with Japanese keyboard in a country where nobody understands Japanese.

Although this is an additional feature, it would be called as a waste because it is not at all needed by the customers.

Answer 2

Answer: Extra Processing

Concept : Learn Manufacturing

Given : Providing additional feature without clear understanding of the

            business need

To Find : Providing additional feature without clear understanding of the

               business need - what is this category of waste?

Explanation:

Lean manufacturing is waste in any expense or effort that is consumed but which does not transform the effort into an item that the customer is willing to pay for.  By optimizing process, steps and eliminating waste, the true value is added at each phase of production. This type of waste is called ‘extra processing’. When one puts in unwanted additions and features in the product without keenly understanding customers needs, it is called as processing waste. Example – An android manufacturer company launches android smartphone with Italian keyboard in a country where nobody understands Italian is a waste of efforts.

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