Q. 1. What do you know about hospitality? how do you describe quality service? 2. List the significant events and the moments of truth that you have experienced. 3. how do they relate to managing the guest experience in hospitality organization?
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HOSPITALITY IS THE RELATIONSHIP BETWEEN 1=A GUEST AND A HOST, WHEREIN THE HOST RECIEVES THE GUEST WITH GOODWILL,INCLUDING THE RECEPTION AND ENTERTAINMENT OF GUESTS, VISITORS, OR STRANGE.
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