Q.2 Define quality, quality management and discuss dimensions of quality.
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A quality product is a product that meets the expectations of the customers. ... It is a strategic management tool that can be used as a framework to analyse characteristics of quality. The eight dimensions are performance, features, reliability, conformance, durability, serviceability, aesthetics, and perceived quality
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quality management and discuss dimensions of quality.
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1 The area of a square field is 101 m21 The area of a square field is 101
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