Q.2
Section B Grammar and Writing
You are the manager of an electronics firm. The electronic item sent by your
firm to an organization were not of the latest technology, as demanded by the
organization. You received a letter of complaint on account of this. Write a
letter to the chairman of the Muncipal Corporation asking him to take
appropriate steps towards the solution of the problem.
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Answer:
61, shifa rahman
Bangalore 5300XX
17 December 20XX
The Manager
Mohan Sales
Ashok Vihar
Bangalore 5300XX
Dear Sir
Subject: Complaint against a defective refrigerator
On 15 October 20XX, I bought a new refrigerator model Whirlpool NEO DF278 PRMZ from your showroom. I am extremely disappointed as it stopped working after one month of purchase.
I would like the problem to be resolved between us. However, if the matter is not resolved, I will have to move the consumer court.
Looking forward to hearing from you.
Yours faithfully
shifa
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