Question

Q 22. 'Express Tours Ltd.' is a travel 3 points
agency which books air tickets on
commission basis. It takes two days
for Express Tours to get the tickets
from airport reservation counter and
deliver the same to customers. During
the last one year, there has been
drastic decrease in its business as
most of the customers have shifted to
another travel agency, 'Shiva Tours
and Travels', which provides tickets
within half-an-hour through internet.
(a) Name and explain the dimension
of business environment that is being
overlooked by 'Express Tours Ltd.'.(b)
Explain another dimension of business
environment other than that
identified in (a) above​

Answer 1

Answer:

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