Question

Q. 3. What is the best way to disarm hostility ?​

Answer 1

Answer:

Talk to the positive people in the room.

Confront the negative ideas in the room.

Disarm the hostility with humor.

Align yourself physically with the dissenters.

Open the floor to Q and A – but save the last 5 minutes for your closing.

Answer 2

Explanation:

1-Talk to the positive people in the room.

2-Confront the negative ideas in the room.

3-Disarm the hostility with humor.

4-Align yourself physically with the dissenters.

5-Open the floor to Q and A – but save the last 5 minutes for your closing.