Question

Q.5 Answer in brief.
1) Describe any four qualities of a Secretary.
2. State any four functions of a Secretary.
3) Mention any four features of a Secretary.​

Answer 1

1) Tuesday A secretary is valued for attributes like:

Organisational abilities

Clear, friendly and professional communication skills

A personable phone manner

Initiative and drive

IT literacy

Honesty and discretion

Efficient time-management skills

A flair for championing a team ethic

The ability to cope with pressure, deadlines and multitasking

Professionalism

Project management skills.

What does

2)In summary, the Secretary is responsible for:

Ensuring meetings are effectively organised and minuted

Maintaining effective records and administration

Upholding the legal requirements of governing documents, charity law, company law etc (where relevant).

Communication and correspondence

3)Good secretaries know when and how to take appropriate action. They also have the ability to make quick decisions and improvise when the situation calls for it. Resourcefulness is one of the most important characteristics of a secretary

Answer 2

1. The four qualities of secretary:

• The secretary should be well organized in all the works in the organization

• The secretary should know to answer the phone calls and should be polite all the time.

• The secretary should be a good problem-solver.

• He/she should be updated and should know all the new skills.

2. The four functions of a secretary:

• The secretary should be an executive office and should do all official works.

• The secretary should be the Public relation officer of the organisation.

• The secretary should be the advisor to the management.

• The secretary should manage and supervise all the activities in the organisation.

3. The four Features of a secretary:

• The secretary should be well organised.

• The secretary should make people attend the meetings.

• The secretary should help the chairperson.

• The secretary should keep records of the meetings which are called minutes.

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Mention any two functions of secretaries

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