Question

Q. A super upset customer calls you and keep shouting at you. What will you do?

1 ) I will patiently listen to the customer
2) I will disconnect the call immediately
3) None of the options are right
4) I will shout back at the customer​

Answer 1

Explanation:

Let The Irate Customer Vent

They are shouting at the business you work for. So, sit back, relax and let the customer rant and rave. If you consider that they are shouting at you all the time, then you shouldn't be in the call centre business. So, remember always stay calm and you'll shine.

option 1

Answer 2

I will patiently listen to the costomer