Q_Message
You are Keerti/krishnaof 56, Indrapuram, Bangalore. You bought a new VIP washing machine from M/s Rama Electronics, Commercial street,
Bangalore last week. Now you find that the machine makes an unbearable noise and motor tears delicate fabric Write a letter to the dealer complaining about the same and requesting him to change the machine as
early as possible.
Answers
Dear shopkeeper,
Yesterday, I bought washing machine from your shop. Today when I started it, It doesn't works nicely. It produce unwanted noise. There is also problem in washing machine. So as per the warranty I want to change washing machine.
your customer,
Gaurav1921
ANSWERS:
56- Indrapuram
Bangalore
5th January 2008
M/s.Rama Electronics
Commercial Street
Bangalore
Sub:Complaining about the Washing Machine.
Sir
I am sorry to inform you that the Washing Machinewhich I bought from your shop against cash memo No.200 dated 7thDecember with two year guarantee stopped working well after ten days. Now the machinemakes an unbearable noise and the motor tears delicate fabrics.
All these are causing great inconvenience and I feel cheated. I, therefore, request you to remove the fault if it is minor or replace it for a new one as per the conditions of guarantee certificate. Your quick action will be highly appreciated.
Thanking you
Yours faithfully
Keerti