Q. No. 02. A software development company has just produced a new software package.
This software incorporates new tax laws and prepares both individual and small business tax returns.
The president of the company knows that the program has several bugs. He also believes the first firm to put this
kind of software on the market is likely to capture the largest market share.
The company widely advertises the package. When the product is shipped, it includes a disclaimer of responsibility
for errors resulting from the use of the program.
The company expects it will receive several complaints, queries, and suggestions for modification. The company
plans to use these to make changes and eventually issue updated, improved, and debugged versions.
The president argues that this is general industry policy:
"Anyone who buys version 1.0 of a program knows this and will take proper precautions."
Because of bugs, several users filed incorrect tax returns and were penalized by FBR Pakistan.
How do you evaluate the professionalism and behavior of the President of the company? Was his decision
unethical, if yes how and if not why, justify.
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