Q No 4 Customers sometimes make complaints .What do you think you should do with
A: Don't focus on them too much as they only reinforces them
B. They need to be addressed and properly taken care of
C. Nothing, because they aren't always based on real problem
D. Change the subjects and talk about something positive
O No 5 You are going to visit the existing customer that you have known for some time. Do you
A. Spend a lot of time on small talk
B. Tell him know about your new products
C. Tell him the gossip about your competitor
D. Give a full company presentation
O No 6 If my company does not select me for a training program, I will
A. Take it coolly
B. Feel very sad
C.. Uncertain
Answers
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Answer:
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