Question

Q. Read the given conversation and answer the questions that follow:

Railway-Enquiry :  Good Morning.
Passenger : Good Morning.
Railway-Enquiry : Yes please, how can I help you?
Passenger : I lost my luggage in the train yesterday.
Railway-Enquiry : Which train did you board?
Passenger : I was in Shatabadi Express from Delhi to Mumbai.
Railway-Enquiry : At what time did you board the train?
Passenger : I boarded the train in the morning at 10 o’ clock.
Railway-Enquiry : Could you please tell me in brief about your luggage?
Passenger : It was an American Tourister bag. Dark red in colour. It also has
a big tag with letter ‘R’ written on it.
Railway-Enquiry : Could you please show me your ticket?
Passenger : Sure sir, here it is.
Railway-Enquiry : I also need your ID proof to register your complaint.
Passenger : Sir, here is my ID proof.
Railway-Enquiry : We will be in touch with you as soon as we get any update. Just
give us 24 hours.
Passenger : Thank you, sir. I will be waiting for your call.

Q6.What was the complaint about? *

missing luggage

missing ID proof

missing ticket

missing person

Q7.From where did the passenger board the train ? *

Mumbai

Delhi

Kolkata

Chennai

​

Answer 1

Answer:

Q.6 - Missing luggage

Q.7- Delhi

Answer 2

Read the given conversation and answer the questions that follow:

Explanation:

Q6.What was the complaint about? Missing Luggage(A)

• The passenger complained to the Railway Enquiry about his missing luggage, and he also gave some details about his luggage.

Q7.From where did the passenger board the train? Delhi(B)

• The passenger told the Railway Enquiry that he traveled in Shatabadi Express from Delhi to Mumbai.

• The passenger was asked to provide his ID roof to register his complaint.