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H PT 1.pdf
(5x1=5MARKS)
V. Do any one of the following:
You are Kunal Kritika. Due to the current IT scenario, you are interested to pursue a
short-term BPO/KPO training course after your 10th exam. Write a letter to the Director,
Virtual Training Centre, Chandigarh, enquiring about their short-term courses and all
other necessary details.
OR
You are Vijay Kumar, a resident of Amar Colony, New Delhi, and have been coming across
certain headlines in the newspapers on the shortage of electricity. You are also facing an
erratic supply of electricity in your locality. Write a letter to the Editor of a local daily
regarding your plight and mentioning the inconvenience faced by the residents of the
locality.
LITERATURE
VI. Answer the following in 20-30 words:
(15 MARKS)
(Attempt
(2x 2=4 MARKS)
Answers
Answer:
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Letter to the Director, Virtual Training Centre, Chandigarh, enquiring about their short-term courses and all other necessary details:
Ambedkar Colony, Edapally,
Kochi
Date: 06.11.2020
To
The Director
Virtual Training Centre
Chandigarh
Sub: Enquiring about the short-term courses on BPO/KPO training
Sir,
I am Kunal Basu, completed my 10th Standard this year. I came to know about your ongoing training process from The Times of India.
I am interested to pursue a short-term BPO/KPO training course from your organisation. I need to know the timing and dates of the session. For me, afternoon timing is suitable. It will be helpful if you let me know the details about the fees structure of the course.
I would be obliged if you provide me the details as early as possible.
Yours faithfully,
Kunal Basu