Q. Unit "Y" has agreed with its client in Sow to deliver the service at 90% accuracy. For a particular
activity which has a direct impact on SLA needs to be tested in a quarter and for this the sample
size is taken as 10. What should be the Escalation Trigger (in whole number) set for this in
accordance with the SLA?
1
2
3
o 4
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Answer:
1 is the coreect answer
Explanation:
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